ALI case study

March 2007 - Anne Farrugia (an ALI Authorised Representative) shares her recent claim experience

No one is more aware that serious illness or death can happen to anyone at any time than Anne Farrugia, an Authorised Representative of ALI.
Her husband Mark recently passed away as a result of a tragic accident. Fortunately he obtained protection through ALI only one month beforehand. Anne has a young son of 4 and their life would have been very different if her husband did not have the protection in place.

We thank Anne for enabling us to share this information with you.

The facts

 > Anne became authorised with ALI to offer protection on 19th October 2006.
 > Mark applied for protection for the amount of their mortgage - $300,000 Death Benefit and $90,000 Living Benefit. The protection commenced on 31st October 2006.
 > Only two weeks later, Mark aged 42, fell from a ladder. He was hospitalised in a coma and subsequently passed away on 30th November 2006.
 > Shortly after ALI received the death certificate, the claim for $300,000 was paid.

Anne’s feedback

“Soon after becoming authorised by ALI, I spoke to Mark about applying for protection. While he was very healthy and never went to a doctor, he realised that as he was the main income earner and had no other protection in place, it was important for him to apply. He was climbing up a ladder, which he had done hundreds of times before while working as an engineer. He was going to install a railing on the balcony at home and this particular day was really windy and he accidentally fell. He was in hospital in a coma for 2 weeks and then tragically passed away. It came as a huge shock and I cannot explain how terrible I felt, especially as he was so healthy. It has been an extremely stressful time.

The $300,000 claim payment has enabled me to pay off our mortgage. We had just built our house and as I would never have managed to meet the mortgage repayments on my own, I would have been forced to sell the house. This has given me and my son financial security and freedom. I am really happy with ALI’s service in arranging payment of the claim very promptly – they were excellent. I received a cheque about one week after sending them the death certificate. As a result of the experience I’ve had, I realise how important it is to offer protection to all of my clients, especially as they are taking on mortgages. I wouldn’t want them to experience what I’ve experienced without having protection in place. After taking a break I have just started working again and when I told my story to a client the other day, it gave the client goose bumps!

ALI’s product provides really good cover. It is competitive and is also really easy to offer. My clients appreciate me offering them protection and I am able to provide them with a comprehensive service. One never knows what’s around the corner in life and I cannot explain how grateful I am to ALI.”

About ALI

Australian Life Insurance (“ALI”) is a specialist risk insurance business that is committed to providing convenient and timely access to insurance protection for people taking out a loan. ALI is committed to ensuring brokers are able to successfully offer insurance to their clients as part of a broader service without losing focus on their core mortgage business.

ALI’s website at www.australianlifeinsurance.com.au contains more information about ALI and these services.